All of Sunset Boats Ibiza boats have rental licenses, full insurance, and up-to-date taxes. Each vessel has comprehensive safety equipment. Sunset Boats Ibiza only works with qualified and professional crews.
2. Booking of a vessel / Cruise
The reservation of a vessel only becomes effective upon receipt of 50% of the total rental price. The remaining 50% is to be paid before boarding or on the same day at Sunset Boats Ibiza office
The lead client or individual making a charter booking will be asked to send a photo or photocopy of their Passport details or identity card to comply with Spanish charter regulations. This is required for all cruises and applies to the lead person attending the cruise.
3. Methods of payment
Payments are accepted in the following formats:
Online: Bank transfer or payment link
Credit card: Visa, Master Card.
Cash in Euros ( for the remaining payment 50% or extras at the office)
Fuel is included in the rental price for the charters described. Extra fuel will be charged at the current rate. (normally 70€/h).
5. Mooring Charges /changes
Our boats are moored in the port of San Antonio, mooring costs for day charters are included in the price. Moorings outside the base port are not included in the price and will be subject to an extra charge. Week charters are to be discussed upon booking. (External boats)
Boarding of guests can be done in the port of San Antonio or at the Savannah pontoon depending on the weather or Manager’s decision.
6. Departure and Return Times
Our cruises are designed to fit a certain timetable. Therefore, the departure time differs from each cruise, information which clients can find online or by contacting our team. To ensure safety our boats must return to the harbour before nightfall.
7. State of the vessels and security
All boats are new or nearly new and in perfect mechanical and cosmetic condition.
Whilst on board, the captain has full authority for any decisions regarding the use of the vessel and in particular all aspects of safety.
The boats are checked for damage before and after every charter and a log kept of relevant items.
If any significant damage is done to the vessel or Sunset Boats Ibiza property due to negligence or failure to comply with instructions by our staff, we will have to make an appropriate charge.
Smoking on board is strictly restricted to the aft swim platform ONLY. Any burn damage to internal upholstery will result in a charge for full replacement cost of the item as repair is not normally possible for such items.
Drugs are NOT ALLOWED on board
Sunset Boats Ibiza takes no responsibility for any personal injury, loss or damage caused in any way during the charter and any associated activities. All boating or Watersport's activities involve an element of risk. Risks include injury, illness, death from drowning, exposure, sunburn, sunstroke or accident in addition to risk of loss or damage to personal property. Clients making any booking or participating in any Sunset Boats Ibiza cruise or activity are agreeing to all terms and conditions herein and take full personal responsibility for any injury or loss sustained and are advised strongly to check that their own personal insurance covers such activities.
8. Complimentary inclusions
Sunset Boats Ibiza provides complimentary drinks: soft drinks, beer and cava to consume onlky onboard. Client cannot take any drinks out of the boat without captain permission. No food may be taken on board which, in the opinion of Sunset Boats Ibiza staff, are likely to cause staining or other damage to any property. Lunch on board can be arranged with prior notice and will incur an extra charge. Please discuss the options available with our staff. It is not permitted to bring your own drinks on board.
9. Restaurant Reservations
Ask our staff to make table reservations on your behalf. The crew will remain on board to look after your belongings and the vessel.
It is NOT Sunset Boats responsibility for restaurant / transport delays. Clients must be responsible for managing their own time. Our crews are authorised to draw up anchor and return to the harbour if the client doest not return to the boat at the agreed time.
10. VERY IMPORTANT – Maximum Capacities
Our boats are licensed for 10 guest plus captain. Groups bigger than 10 must book a second boat.
Several options are available to accommodate larger groups. Please discuss your needs with our staff members.
11 - Cancellations & Changes
Deposits taken at time of booking are non-refundable, however deposits taken may be transferable to alternative bookings rescheduled within the same season up to ONE MONTH prior to the booked charter date subject to availability. Sunset Boats Ibiza will make every effort to comply with client's request for changes up to the date of the cruise, but cannot guarantee availability. Cancellations made at least ONE MONTH PRIOR to the cruise date will be eligible for refund of 100% of the deposit paid.
Full final payment of the outstanding balance the payment should either be made at the time of booking or at the DAY CRUISE before boarding at Sunset BOats office.
No refunds will be made for clients who fail to show up for the booked charter.
No refunds will be made for late arrivals, however the boat(s) will remain available for use up to the scheduled end time of the arranged charter, subject to any alternative itinerary as may be necessary during the remaining time available.
Changes requested up to ONE WEEK prior to departure will be arranged subject to availability only.
In the event of cancellations or changes made by Sunset Boats Ibiza due to unsafe weather conditions or due to any other reason within or beyond the control of the company, like: mechanical issues with the boats, Sunset Boats Ibiza will make every effort to reschedule an alternative charter or itinerary within the period the client remains in Ibiza. If no reasonable alternative time is acceptable, Sunset Boats will offer a full refund of monies paid at the discretion of the company. Any refund is strictly limited to any monies paid to date only and no other compensation payment will be considered for any reason.
12. Health & Safety
Sunset Boats Ibiza has the authority to cancel the charter with no refund if the clients do not comply with the companies regulations. This also includes if they do not listen to the authorised captains during the cruise. If in any way the safety of our clients and staff members is at risk then Sunset Boats has the right to take the necessary legal procedures.